Intelligent medical practice reception
Our AI receptionist manages patient calls, appointments, and inquiries 24/7 across phone, WhatsApp, and text.
Try a live demo for medical practice reception.
Powerful features for every use case
Whether handling customer calls or field operations, AIDE adapts to your needs.
Natural voice conversations
Speaks naturally, understands context, and handles complex dialogues like a human.
Custom workflows
Design specific flows for lead qualification, incident reporting, or data collection.
Instant actions
Books appointments, escalates incidents, or triggers workflows based on conversations.
Use your existing number
Simple set up that allows you to keep your current phone number.
24/7, multi-channel availability
Always on. Works over phone, Whatsapp and text messages.
System integration
Connects with CRMs, project management, and other business systems.
How it works
See how AIDE transforms medical practice operations
- 1
Incoming call
When a call comes in, AIDE answers it by plugging into your existing phone system.
- 2
Gathers information
Based on your instructions, AIDE answers questions and gathers information from the caller.
- 3
Takes actions
AIDE can take actions like booking appointments, sending text messages to your team or following up with the caller via email.
- 4
Review calls
All calls are recorded and transcribed so you can review them on your dashboard later.
- 5
Updates your systems
Integrate your CRM or booking system and AIDE will update it with information from the call.
Incoming call
Hi, I'd like to book an appointment with Dr. Ketheswaran for a women's health consultation.
AIDE responds naturally
I'll help you schedule that appointment. Based on your concern, Dr. Ketheswaran would be perfect as she specialises in women's health. When would you like to be seen?
Request Captured
Action Taken
Perfect! I've booked your women's health consultation with Dr. Ketheswaran for Tuesday at 2:15 PM. You'll receive a confirmation shortly with pre-appointment forms to complete.
Ready to transform patient care?
Let AIDE handle your calls while you focus on what matters most - your patients.